1. Information We Collect
When you visit or make a purchase from our website, we may collect the following information:
Personal Information
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment information (processed securely by third-party payment providers)
Automatically Collected Information
- IP address
- Browser type
- Device information
- Pages visited and time spent on our site
- Cookies and tracking technologies
2. How We Use Your Information
We use your information to:
- Process and fulfill orders for VSee Boxes and related products
- Communicate with you regarding orders or customer service
- Improve our website performance and user experience
- Send promotional emails (only if you opt-in)
- Prevent fraud and enhance security
3. Payment Processing
We do not store your full payment details. Payments are processed securely through third-party payment providers such as:
- Stripe
- PayPal
- Other secure payment gateways
These providers maintain their own privacy policies and security standards.
4. Cookies & Tracking
Our website uses cookies to:
- Keep items in your shopping cart
- Remember user preferences
- Analyze site traffic
- Improve performance
You may disable cookies through your browser settings, but some website features may not function properly.
5. Sharing of Information
We do not sell or rent your personal information.
We may share your information with:
- Shipping carriers (for order delivery)
- Payment processors
- Website hosting providers
- Legal authorities if required by law
6. Data Security
We implement reasonable security measures including:
- SSL encryption
- Secure hosting
- Limited administrative access
However, no online transmission is 100% secure.
7. Returns & Device Use
VSee Boxes are sold as consumer electronic devices. Customers are responsible for complying with all local laws and service provider terms when using purchased devices.
8. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.